Roofing Service Policies

Licensing and Insurance Policy

We are a fully licensed and insured roofing contractor serving residential, commercial, and industrial clients throughout Georgia. All work is performed in compliance with local building codes, safety regulations, and manufacturer specifications. Proof of insurance and licensing is available upon request.

Estimates and Inspections Policy

We provide professional roof inspections and written estimates at no cost. Estimates are based on visible conditions at the time of inspection and may be subject to change if hidden damage or structural issues are discovered during the project. All pricing and scope details are reviewed with the client prior to work beginning.

Material Selection Policy

We use high quality roofing materials from trusted manufacturers, including asphalt shingles, metal roofing systems, flat roofing membranes (TPO, EPDM), specialty roofing materials, and custom accents such as copper. Final material selection is determined based on the property, budget, and performance requirements.

Installation Standards Policy

All roofing installations and repairs are completed according to industry best practices and manufacturer guidelines to ensure durability, performance, and warranty eligibility. Our team follows proper ventilation, flashing, waterproofing, and fastening standards on every project.

Weather and Scheduling Policy

Roofing projects are weather dependent. In cases of rain, high winds, or unsafe conditions, work may be delayed or rescheduled to ensure safety and quality. Clients will be notified promptly of any schedule changes.

Emergency Roofing Policy

Emergency roofing services are available for storm damage, active leaks, fallen debris, and sudden roof failures. Emergency services may include temporary protection such as tarping, followed by permanent repairs once conditions are safe. Emergency response times may vary based on weather and demand.

Warranty Policy

We stand behind our workmanship and materials. Manufacturer warranties apply to roofing materials and vary by product. Workmanship warranties cover installation quality and will be clearly outlined during the consultation. Warranty terms may vary depending on project scope and materials selected.

Insurance Claims Assistance Policy

We assist clients with insurance related roofing projects by providing inspections, documentation, and repair estimates. Final coverage decisions are made by the insurance provider. We do not represent or negotiate on behalf of insurance companies, but we help homeowners understand the repair process.

Payment Policy

Payment schedules are outlined in the project agreement prior to work beginning. Deposits may be required depending on project size and material orders. Final payment is due upon project completion unless otherwise stated in writing.

Change Order Policy

Any changes to the original scope of work must be approved in writing before additional work is performed. Change orders may affect pricing, materials, and project timelines.

Property Protection Policy

We take precautions to protect landscaping, siding, driveways, and surrounding property during roofing projects. While care is taken, roofing work involves heavy materials and equipment, and minor disturbances may occur.

Cleanup and Disposal Policy

Job sites are cleaned daily and upon project completion. Roofing debris and materials are properly removed and disposed of according to local regulations. Magnetic sweeps are used to collect nails and fasteners from surrounding areas.

Safety Policy

Safety is a top priority. Our crew follows OSHA safety standards and uses proper protective equipment on every job site. Work may be paused if conditions become unsafe.

Customer Satisfaction Policy

Our goal is to deliver reliable roofing solutions with clear communication and quality craftsmanship. Clients are encouraged to contact us with any questions or concerns so they can be addressed promptly and professionally.

Service Area Policy

We proudly serve residential, commercial, and industrial clients throughout Georgia. Service availability may vary based on location and project scope.

Consultation and Contact Policy

All roofing projects begin with a consultation to assess needs and provide recommendations. Contact us to schedule an inspection, request an estimate, or discuss your roofing project.